Acceptance of Terms

By accessing or using Cue ("the Service") at startcue.io, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and the operator of Cue ("we", "us", "our"), a sole proprietorship based in Sweden. Use of the Service is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

Description of the Service

Cue is an AI-powered music production assistant that provides guidance on mixing, arrangement, sound design, and music production through a conversational interface and interactive visualizations.

The AI responses are generated by a large language model (currently Claude, operated by Anthropic, Inc.) and are intended as educational guidance and creative suggestions. They are not professional audio engineering advice and should not be treated as such.

Cue is available in two modes. Anonymous use allows you to ask up to 5 questions per browser without creating an account. Signed-in use requires an email address and provides additional features including saved session history across devices.

Eligibility

You must be at least 16 years old to use the Service. By using Cue, you confirm that you meet this age requirement. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

Accounts and Sign-In

4.1 Account Creation

To use Cue beyond 5 anonymous messages, you must create an account by providing a valid email address. We authenticate you by sending a one-time passcode (OTP) to that address. No password is required. You are responsible for keeping access to your email account secure.

You must provide an accurate email address. You may not create an account on behalf of another person or use a temporary or disposable email address for the purpose of circumventing usage limits.

4.2 Usage Limits

Cue is offered as a free service subject to the following limits:

• Anonymous users: Up to 5 messages per browser before sign-in is required.
• Signed-in users (free tier): Up to 20 messages per UTC calendar day. The counter resets at 00:00 UTC.

These limits exist to manage AI API costs and ensure fair access for all users. We reserve the right to adjust them at any time with reasonable notice. If you reach a limit, you will be notified in the app.

4.3 Session Storage

When you are signed in, your conversation history is saved to your account and stored on our servers. This allows you to return to previous conversations and access them from different devices. Anonymous users' conversations are stored only in their browser and are not backed up.

4.4 Account Security

An authentication token is stored in your browser after sign-in. This token is valid for 30 days. You are responsible for signing out on shared or public devices. We are not responsible for any loss resulting from unauthorized access to your account caused by your failure to secure your device or email account.

4.5 Account Deletion

You may delete your account at any time through the app ("Delete account" in your account menu). Account deletion permanently and immediately removes all your saved chat sessions and usage records from our servers. This action cannot be undone. You may also request deletion by contacting legal@startcue.io.

Acceptable Use

You agree to use the Service only for lawful purposes and in a way that does not infringe on the rights of others. Specifically, you agree not to:

• Use the Service to generate content that is illegal, harmful, defamatory, or violates third-party intellectual property rights
• Attempt to reverse-engineer, scrape, or systematically extract data from the Service
• Use automated scripts, bots, or crawlers to access the Service
• Attempt to bypass any rate limiting, access controls, authentication, or security measures
• Create multiple accounts to circumvent usage limits
• Use the Service in any way that could damage, disable, or impair its infrastructure
• Misrepresent your identity or affiliation with any person or organization
• Use the Service to train competing AI models or build derivative products without permission

We reserve the right to terminate or restrict access to users who violate these terms.

AI-Generated Content

6.1 Nature of AI Responses

Cue's responses are generated by an AI language model. While we work to ensure high-quality, music-production-specific output through careful system prompt design, AI responses:

• May contain errors, inaccuracies, or outdated information
• May not account for your specific equipment, genre conventions, or project requirements
• Should be treated as suggestions and starting points, not definitive instructions
• May vary between sessions for similar questions

6.2 Your Responsibility

You are solely responsible for the creative and technical decisions you make based on Cue's suggestions. We do not accept liability for outcomes resulting from applying AI-generated guidance to your projects.

6.3 Content You Input

You retain ownership of any content you enter into the Service. By submitting content, you grant us a limited, non-exclusive license to process it for the sole purpose of generating your response and, if you are signed in, storing the conversation in your account. We do not claim any ownership over your music, projects, or creative work.

6.4 Prohibited Input Content

You agree not to submit content that is unlawful, includes personal data of third parties without authorization, violates intellectual property rights, or is designed to manipulate or jailbreak the AI system.

Intellectual Property

7.1 Our Intellectual Property

The Service, including its interface, design, code, visualizations, and brand, is owned by or licensed to us. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, reproduce, distribute, or create derivative works of any part of the Service without our written permission.

7.2 Your Content

You retain all rights to the content you submit to the Service and any music you produce. AI responses generated in response to your inputs do not constitute work-for-hire and do not create any intellectual property claim on our part.

7.3 AI Output Ownership

The legal status of AI-generated content remains an evolving area of law. We make no representations about your ability to claim copyright in AI-generated text or visualizations produced by Cue. You assume all responsibility for any intellectual property questions relating to your use of AI output.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or available at any particular time
• AI responses will be accurate, complete, or suitable for your specific needs
• The Service will meet your requirements or expectations
• Any errors in the Service will be corrected
• Saved sessions will be available indefinitely or will not be lost due to technical issues

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR DAMAGE TO YOUR MUSIC PROJECTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim. During the free tier period, this limit is €10 EUR.

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you in full.

Availability and Changes

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We may also modify these Terms at any time. Material changes will be communicated by updating the "Last updated" date at the top of this document and, where feasible, through a notice in the Service.

Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

Third-Party Services

The Service integrates with third-party services including Anthropic (AI model), Supabase (database and authentication), PostHog (analytics), and Vercel (hosting). Your use of these services through Cue is also subject to their respective terms and privacy policies. We are not responsible for the practices of these third parties.

Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.

Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if you violate these Terms or if we reasonably believe your use poses a risk to the Service, other users, or us. Termination includes removal of your account and any associated data.

You may stop using the Service and delete your account at any time. Termination does not affect any rights or obligations that arose before termination.

Governing Law and Disputes

These Terms are governed by the laws of Sweden, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Sweden.

If you are a consumer in the European Union, you also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Miscellaneous

• Entire agreement: These Terms and our Privacy Policy constitute the entire agreement between you and us regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
• No waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right.
• Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights to a successor in connection with a merger, acquisition, or sale of assets.
• Language: These Terms are written in English. In case of any conflict between this version and a translated version, the English version prevails.

Contact

Questions about these Terms? Reach us at legal@startcue.io.